Over the Easter period, we are migrating to a new IT Helpdesk. This helpdesk will bring a number of benefits, which we will share with staff on 13/04/26.
In the meantime, if staff receive any emails from the IT Helpdesk accounts over the break, such as "New Ticket Logged" or similar, these can be safely ignored. These are just old tickets being migrated between systems, some of which do trigger these emails. We will tidy all of these migrated tickets up on our side to ensure that only tickets that are still required remain open.
If you have any issues in the meantime, please speak with your academies' IT Technician, or a member of the Central IT Team.
Thank you.
