Dudley Academies Trust - Helpdesk Systems – Maintenance details

Microsoft 365 experiencing degraded performance

Helpdesk Systems

Completed
Scheduled for 02/01/2026 at 10:45 AM – 11:31 AMUTC

Affects

Trust-wide

Under maintenance from 10:45 AM to 11:31 AM

Helpdesks

Under maintenance from 10:45 AM to 11:31 AM

Updates
  • Completed
    02/01/2026 at 11:31 AMUTC
    Completed
    02/01/2026 at 11:31 AMUTC
    Maintenance has completed successfully.
  • In progress
    02/01/2026 at 10:45 AMUTC
    In progress
    02/01/2026 at 10:45 AMUTC
    Maintenance is now in progress
  • Planned
    02/01/2026 at 10:45 AMUTC
    Planned
    02/01/2026 at 10:45 AMUTC

    We will be conducting a short scheduled maintenance to our helpdesk systems to renew their Microsoft 365 SSO certificates.

    During this time, colleagues may not be able to access the helpdesks.