Dudley Academies Trust - IT Service Desk performance issues – Incident details

Microsoft 365 experiencing degraded performance

IT Service Desk performance issues

Resolved
Degraded performance
Started 3 months agoLasted about 3 hours

Affected

Trust-wide

Degraded performance from 7:52 AM to 10:30 AM

Helpdesks

Degraded performance from 7:52 AM to 10:30 AM

Updates
  • Resolved
    UTC
    Resolved
    This incident has been resolved.
  • Investigating
    UTC
    Investigating

    We are currently investigating this incident and loading with our hosting provider.

    Other helpdesk systems are unaffected.